Feb

25

K09 Tip: Fix the “Not enough memory” Quicktime export error

Posted by Brian Peat | Posted in Bugs, Tips | Posted on 02-25-2009

We spend a lot of time on the Apple discussions and this particular thread regarding an error when exporting to QuickTime recently surfaced. Users have been getting this error:

• error -108 There is not enough disk space or there is a problem with the file.

User ericrmyers finally got a fix from AppleCare:

“In your home folder, open the library folder. Find the caches folder and drag it to the trash. Then go to the preferences folder and find the com.apple.iWork.Keynote.plist file and drag it to the trash. Restart your computer, and empty the trash. Like magic it fixed my problem with no re-dos of the files or turning off the all keyframes option. Apparently the preferences/cache files from iWork 08 can seriously screw up the new iWork 09.”

We’re hoping this is all that’s needed for this particular bug…it sure is annoying to create a huge presentation only to be stuck when you go to export it.

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(8) Comments

Comments (8)

1. Psiplex said 25/Feb/2009 at 03:02

   Thanks for staying on top of the issue and making it known- appreciated!!

2. Ron said 27/Mar/2009 at 03:03

   No this problem is not fixed by that. I think all these ideas help certain people with the problem. But the real cause is not known and not solved. I have a large Keynote address with embedded avi’s. It suffers from the error 108. If I take out the hyperlinks then all OK. If I put the hyperlinks back it crashes.

3. K09 Tip: Fix the “Not enough memory” Quicktime export error | Mac Affinity said 27/Apr/2009 at 08:04

   [...] Original post: K09 Tip: Fix the “Not enough memory” Quicktime export error [...]

4. Carlos Herrera said 24/May/2009 at 11:05

   Hi, i found a way to find the bug and solve the problem, this is how it works, i named error search procedure.
   The bug is located in one or many of your slides, you can find it by opening a new key note file and copy some of your slides in the new one, then try to export it if it crashes the problem is in one of those slides it may be a link, but when you find it, apply the correction by changing the way you build that slide, also check all the links of your presentation this is way better than loosing the whole presentation.

   Regards.

   Carlos

5. phil said 15/Jul/2009 at 12:07

   i’ve tried this and it doesn’t work for me. I had an original powerpoint file which I opened in keynote. I have succesfully exported all of the slides including movies and wmv files by dividing the presentation into 3 parts, which tells me the presentation is fucntioning well enough to export, but can’t do it when I try to export it to qt as a whole. Any suggestions?

6. Daniel said 5/Oct/2009 at 01:10

   Hi, i “solved” the error with deleting all the hyperlinks, but this is not an option in a 100 slide presentation…

   Nothing else worked for me. Apple – whats up?

   Regards
   Daniel

7. Ron said 23/Jan/2010 at 03:01

   This is a memory leak in Keynote
   Check memory usage in Utilitiies Activity monitor
   Its a bug

8. Karsten said 7/Jan/2011 at 09:01

   I found that the error only occurs when I try to export recorded presentations containing links. By “links” I mean the internal links to other pages in the presentation, not hyperlinks.